We provide a BPaaS solution for the customer process “Life Certificate request”. BPaaS is commonly known as “delivering a business process that can be utilized for various business objectives as a service from the cloud”.
In short, it means that using our unique product, we will meet your every need for this specific business process. Once activated, we look after all steps and tasks that are part of the process. Also, when an individual request is completed, we will inform you about the outcome. The only thing you need to do is to provide us with the requests. We look after all everything else.
Of course you can request status information at all times, or view the details of a specific file. If required, we can even automatically return this information to your business administration system via your API.
You will find a brief overview of some product characteristics below. The most important characteristic of the product will always be that you and your customers are satisfied with the complete product. Whether our service, speed, accuracy, or the favorable price are the reason for this is not so important.
Once you and your customers are both satisfied with the product, then we are. That is our everyday goal. In the past, present and future.
In order to provide the process as a full-service solution, we look after all steps following the request.
From sending letters or emails, including reminders, to document receipt. But that is not the end. Our unique addition is that we also assess the life certificates.
Our experienced team will ensure that assessments are carried out with the utmost care.
As we manage all steps in the process, we will take care of everything you need with regard to requesting life certificates.
Communication makes up a large part of our product. Communication with your business, but also with your customers.
We can adapt the various means of communication to your requirements. We will contact your customers in a manner preferred by you and by them, whether this is by letter, email, text message or via an app.
Our communication is optimized to fulfill the product requirements as well as modern practices.
In addition, our app is available to everyone. THE new standard for providing a Life Certificate.
Our aim is to seamlessly integrate our process in the world around us.
For example, using our API, it is possible to automatically provide regular requests from your business system. If required, we can provide an interim status update. As soon as an individual request is processed completely, we will return the entire file to you, including our advice.
Your customers always have the option to return the documents in whichever way they prefer. On paper, digital or using our app.
The Portal provides an up-to-date overview of files in progress, or in review. You can view this at anytime.
For each file, you can also view more information, customer touch points and of course any life certificates that have been submitted.
If required, we will provide you with a specific progress report, turnaround times, status, and results in a format of your choice.
This means you will have a complete overview and full control over your process. Every time - Everywhere - Every way.
You will find a short overview of the most important options and costs. Do you miss any options or would you like to get information about other possibilities? Please contact us. We are happy to provide you with more information.